Services / Strategic Partnerships / Managed Service Providers
Partner to Global System Integrators
Watchmist has for many years been on the
buy-side of large-scale, Managed Service Providers such as HCL,
Luxoft (Excelian), GFT, Infosys, TCS, Wipro and Hitachi
Consulting and this relationship
provides a unique insight for the decision making of
which firms to engage with, for certain projects.
Not all vendors are the same - each
have their strengths and weaknesess. When it comes to delivery,
it is often the people you know within the firm, rather than the
firm itself, that helps to guarantee successful delivery.
Ask a
salesman if their product does everything you need and the
answer is yes, and you haven't even described what you need yet.
This happens all too often, even with very large scale projects.
Once a Salesperson secures a project they do not specialise in,
the firm enters a whirlwind searching for the talent from the
market. If a suitable resource is found, invariably they do not
know the make-up of the vendor, (on-shore/off-shore balance) and
they do not understand how the rest of the organisation flows,
or indeed how to make the simplest of things work. Learning on
the job is time consuming and often leads down the wrong road
which is expensive for the client to correct.
It is crucial to select the right vendor for the job from the outset, but to do, so you need independent and knowledgeable advice.
Simplifying the Process
Watchmist is able to simplify the risk, through the deep understanding of the abilities of each vendor, understanding and qualifying which individuals are crucial to the success of the project and having the ability and support to bring together the correct talent for each project.
The Watchmist engagement to each vendor is at a senior level and this ensures swift reaction and positive support when requested. When this is coupled with the experience of 27 years, a tight direct network of delivery orientated specialists, supported by the Strategic Partnerships to the firm, we are able to provide an assured project team that works in close proximity to the client, ensuring accountability and transparency, with cost-effective and scalable resources from the Global vendors.
Managing the Process
Watchmist ensures that your project is run in a way, that we would expect ourselves. We have been responsible for the delivery of large-scale, distributed Tier One Banking projects, with budgets in excess of €100million and over 300 people around the globe working towards a common deadline. No two projects are the same of course, but we have the experience and access to the best resources to ensure we have people who have "done it before" and are empowered to "do it again". Watchmist is fully integrated with the vendor, so there is one contract and one person responsible for the delivery of each project. That person owns your problem from day one until delivery, meaning you have one less headache to worry about !